General Questions

• What are the NS (Name Servers) for Windows Hosting?

• What ASP Components do you offer/installed on Windows Servers?

• What webmail interface do you provide?

• What is your backup policy and what is your SLA?

• What is Private Label Hosting?

• Do you host foreign domains?

• Will I be able to update my site whenever I want to?

• Can I send SPAM? What is your policy on this?

• Do I need to www in front of my domain name to access my site?

• Where can I register domains and administer them?

 

• What are the NS (Name Servers) for Windows Hosting?
  You may use the following NS (Name Servers):
  
  
  Windows Hosting:
  ns1.nethostingpoint.com
  ns2.nethostingpoint.com
   
• What ASP Components do you offer/installed on Windows Servers?
  Following ASP components are already installed and more will be added regularly
  
  ASPEmail ( www.aspemail.com )
  ASPSmartUpload ( www.aspsmart.com )
  ASPUpload (www.aspupload.com)
  CDONTS
  MS Office XP Web Components
  
   
• What webmail interface do you provide?
  Windows Server:
  SmarterMail Professional Edition ( http://www.smartertools.com )
  
    
• What is your backup policy and what is your SLA?
  We backup daily, weekly and monthly to a second hard drive however always recommend users make their own backups.
  
  
• What is Private Label Hosting?
  This is the option if you don't want to let your customers know that you are selling someone else' services. The web host provider [eHosting Solutions] provides you with the information and admin control tools you need to transparently offer their services as your own. We will do all hardware and software system administration necessary, as well as be your second line technical support engineers if you have a problem and you can't answer it. We will never contact or deal with your customers for any reasons. We will always remain anonymous. We also include in the reseller packages an extensive help guide with tutorials to help you get started. Additionally you are allowed to use our extensive online documentation as your own documentation for your clients to use.
   
• Do you host foreign domains?
  Yes. eHosting Solutions hosts most of the domain name extensions. Please note that we currently register .com, .net, .org, .us, .info, and .biz TLD's. We also register Indian specific domains like .in, .co.in, .net.in, .org.in, ind.in.
   
• Will I be able to update my site whenever I want to?
  Yes. You will be able to access your online control panel 24/7 to manage every aspect of your account with e Hosting Solutions as well as access your account through FTP to update your site 24 x 7 x 365.
   
• Can I send SPAM? What is your policy on this?
  Spamming, or the sending of unsollicited email from our servers or using an email address that is related to our company or hosted on any of our servers is STRICTLY prohibited. We consider the sending of spam one of the highest ranked grounds for the immediate termination of the violator of this rule.
   
• Do I need to www in front of my domain name to access my site?
  No. You can access your website with or without the www in front of your domain name.
   
• Where can I register domains and administer them?
  You can register and administer your registered domains at
  http://domains.ehostingpoint.com