Are the credit card payments
Yes, Credit Card payment are fully automated.
Do you have fantastico
Yes, we have Fantastico. Also have RVSkin and Urchin as
special cPanel addons.
Do you have mod_rewrite
enabled on your servers?
Yes, mod_rewrite is enabled on all servers. Please have a look
Do you have GD Lib installed?
Yes, we have GD Library installed.
Do you accept request for
custom reseller plans?
Right now we do not have a special form for ordering custom
plans. You may email us at email@example.com and we
will setup a custom plans for your requirements.
Do you offer Microsoft
SharePoint Services [Windows]?
Sorry, we don't offer Microsoft SharePoint Services at
If I sign up for a
shared/reseller account, is it free to upgrade if I need to in
Yes, it is always free to upgrade your account.
Do you provide
Yes, we provide support for JSP/Java through TOMCAT.
Does your reseller plans
offer separate CP's for the reseller and the end user?
Yes. On Linux Hosting, resellers get WebHost Manager (WHM) and
cPanel for their clients. On Windows Server, our resellers get
HELM Control Panel and the same for their clients.
How soon the support tickets
All the tickets/support queries are answered within 12 hours
but in most of the cases it takes only 2-3 hours.
Does the server support POP3
Yes, both are supported.
Can I run an IRC
No, we do not permit any IRC related activity and the use of
any IRC software inside our network.
Your account will be immediately terminated/deleted should we
find that you have violated our strict IRC policy.
Furthermore, you may be liable for a penalty of at least $500
for each violation, as described in our AUP.
For Hosting my site with
eHosting, am I required to transfer my domain to
No, you are not required to transfer your domain to us. You
need to just change the Domain Name Servers (DNS) setting with
your current domain registrar.
Where is your datacenter
All our Servers are located at ThePlanet Datacenter, USA
and at Servepath, San Francisco USA.
All our Servers are Intel Duel Xeon 2.4/2.8 GHz, 2 GB RAM,
What payment mods do you
We aceept all major credit cards like VISA, Mastercard,
American Express,All the Credit
Card payments are fully automated and done on a Secure Server
We also accept payments via Paypal, Cheques, Drafts and
How soon you can setup my
Shared Hosting or Reseller Hosting Account?
Once your Credit Card payments are confirmed by our Credit
Card Gateway company, we will setup your account within 1-12
hours. In most of the cases it is done within 1-2 hours but
may take upto 12 hours in some cases. We will send you a
welcome email once your hosting account is setup. You don't
receive the welcome mail within 12 hours, please send a mail
to firstname.lastname@example.org with your order details.
How long does it take for DNS
settings to change over?
DNS changes can take anywhere from 24 - 72 hours to finish
Can I use server side
Yes. SSI is enabled on all the web hosting plans by default.
Do I get my own CGI bin?
Yes. Every web hosting account gets their own seperate CGI bin
Do you have ImageMagic
Installed on Linux Server?
Yes, we do have ImageMagic installed on all our Linux Servers.
Where can I register domains
and administer them?
You can register and administer your registered domains at